Skills
- Pond Maintenance / Cleaning
Customer Reviews
Write a review9.75 /10
Based on 60 reviews over the past 12 months
Quality of work
9.75
Reliability
9.78
Communication
9.72
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, friendly, and knowledgeable service, delivering high-quality results on jobs ranging from pond cleaning to full refurbishments. Reviewers frequently highlight the team's excellent communication, hard work, and the care they take to leave the area tidy.
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Reviews (363)
9.33 Pond Maintenance / Cleaning
Posted 3 days ago
Pond Refurbishment
We had our pond brought back to life by That Pond Guy. The pond was relined and the waterfall fibreglassed to make it usable again. The team also installed a new pump and UV filter. The work was extremely high standard and the team were very professional. They moved all our fish with care and repotted all the plants before reinstating the pond. Strongly recommend.Verified reviewerJob location: TN1310 Pond Maintenance / Cleaning
Posted 3 days ago
First class at every level.
Matt and his team have transformed our old concrete pond; new lining, pump and filter. Reliable, clean workers who know their stuff!! However it is their after sales care that make them stand out. Matt responds quickly to any queries and shows genuine concern that you are completely happy with any work carried out.Job location: BR6RJACKIE L10 Pond Maintenance / Cleaning
Posted 05 July
Excellent
Many many thanks to That Pond Guy and his team for restoring our garden ponds back to normal. They made an excellent job of cleaning both out and at last we can see the fish again. They were so efficient, neat and tidy in what they did for us. I would thoroughly recommend this Company and I will certainly be using them again in the future.Verified reviewerJob location: TN259.67 Pond Maintenance / Cleaning
Posted 22 June
fish pond repaired
Nothing too much trouble for these guys, excellent work carried out by a friendly operative and all done at a reasonable price. I would strongly recommend to anybodyVerified reviewerJob location: ME510 Pond Maintenance / Cleaning
Posted 16 June
Excellent service
Definitely would use this company again. Natalie and Tyrone turned up yesterday and worked solidly for nearly 3 hours bringing our pond back to sparkling condition. Everything the web site said it would deliver was delivered and the water is now crystal clear and the fish are happy. Re-potted the water lillies, jet washed the pond surround and checked over the health of each fish. Very professional service delivered by two very hard working people. Thank you.Verified reviewerJob location: ME510 Pond Maintenance / Cleaning
Posted 15 June
Excellent Service
The team from That Pond Guy were excellent. A really friendly team who worked hard to achieve a superb result. The work involved emptying and cleaning our pond, relining with fibreglass and installing a new pond filter. They took very good care of the fish and always left the pond/garden clean and tidy.Verified reviewerJob location: DA15
Photos
Company Info
Owner
Mr. Matthew Adlington
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 409699645
Welcome to That Pond Guy, your trusted specialist for pond cleaning, pond maintenance, and custom pond building across Kent, London and the South East. Whether your pond needs a thorough clean, professional koi pond construction, or specialist fibreglass lining, we provide practical, expert solutions designed to keep your pond clear, healthy, and thriving.
Alongside domestic garden ponds and koi ponds, we also work on large ponds and lakes, offering ongoing maintenance and supplying high quality pond equipment to support long term water quality and reliability.
Founded in 2021 and based in Burham, Kent, That Pond Guy has built a strong reputation as a trusted pond contractor, now supported by over 400 five star customer reviews from homeowners, estates, and organisations across the South East.
The business was built on a genuine passion for ponds, with hands on experience in koi ponds and water feature maintenance shaping the practical, detail focused approach applied to every project today.
Over time, That Pond Guy has grown into a dedicated team of pond specialists. We now operate multiple pond cleaning and maintenance teams, alongside a separate pond building and construction team, allowing us to deliver everything from routine pond care through to complex bespoke builds efficiently and reliably.
We proudly work across Kent, London, Essex, Surrey, Sussex, Berkshire, and Hampshire, delivering professional pond cleaning, maintenance, and building services tailored to each pond’s individual needs, from small garden ponds through to large natural lakes.
Get in touch today for a free quote and let That Pond Guy look after all aspects of your pond with experienced workmanship and honest advice.
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Member since June 2021
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